Terms of Service

Last Updated: January 2026

Acceptance of Terms

By accessing or using Waveie services, you agree to be bound by these Terms. If you do not agree, do not use our services.

Description of Services

Waveie provides wireless internet connectivity services for residential and business customers. Service availability, speeds, and features vary by location and plan.

Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

Service Plans and Billing

  • Service plans and pricing are described on our website
  • Billing occurs monthly in advance
  • Prices may change with 30 days notice
  • No long-term contracts required for most plans
  • Refunds are provided in accordance with our refund policy

Acceptable Use

You agree not to use our services for any unlawful purpose or in violation of our Acceptable Use Policy. Prohibited activities include but are not limited to illegal activities, harassment, distribution of malware, and network interference.

Equipment

Waveie equipment remains our property unless otherwise stated. You are responsible for the care of equipment in your possession. Equipment must be returned upon service termination.

Limitation of Liability

To the maximum extent permitted by law, Waveie shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

Termination

Either party may terminate service at any time. Upon termination, you must return any Waveie equipment. We may terminate or suspend service for violation of these Terms.

Contact Us

For questions about these Terms, contact us at legal@waveie.com.